Effective Date: March 13, 2013
CHDist.com is the website for C&H Distributors, LLC ("C&H"). C&H has created this privacy statement in order communicate to our customers our data collection and use policies.
C&H is not responsible for the privacy policies adopted by advertisers placing ads on CHDist.com or by outside websites with links on CHDist.com. We advise you to contact those outside companies directly for information on their privacy and data collection policies.
NO CHILD DATA
This website does not request or record any age-specific data from its users. This website is not directed at children of any age, particularly those under the age of thirteen.
By using our website you consent to this collection and use of data and information as explained below. Any changes to this policy will be updated on this web page. In the event of any material changes to this policy, we will provide you notice of such changes before implementation either via email and/or on-screen notices. Access to this website after such modifications constitutes your agreement to such changes.
C&H has taken steps to ensure the security of shopping on our website. Please understand, however, that C&H cannot guarantee total security of electronic information. We use reasonable security measures in an effort to prevent the loss, misuse and alteration of information under our control, but we cannot guarantee protection of all electronic information from interception, misappropriation, misuse or alteration. We cannot guarantee that your information will not be disclosed or accessed by accidental circumstances or the unauthorized acts of third parties.
We use Secure Sockets Layering (SSL) to encrypt information, including credit card number, before it travels the Internet - one of the most prevalent and secure systems available online. You can obtain further information on the security of our website by clicking on our security verifications.
Credit card information first passes through our fraud management service provider to help detect fraudulent activity before your payment is processed by our third party payment processor, which is compliant with the payment card industry (PCI) standards.
PERSONAL INFORMATION COLLECTED and HOW IT IS USED
CHDist.com requires certain personally identifiable information that allows us to personally identify you and your company in order to place your order, including without limitation the following: company name, and name of personnel placing order, company address, company email, telephone number of personnel placing order, business category, and freight preference (if any), along with any other order and delivery instructions and contact information. We use this information as necessary to place, fill, process, and ship your order. We may also use your phone number to follow up on your order and provide additional customer service.
If you provide us with your postal address, or telephone number, you may receive our print catalog and other promotional mailings. If you wish to be removed from our mailing list or you do not wish to receive our catalog, other promotional mailings, or telephone calls, please write to us at the address set forth below. We will be happy to respect your request not to participate in our direct marketing programs..
When you place your order, you may opt-in to receiving additional marketing and promotional materials via various methods. If you provide us with your email, cell phone or other mobile device for these purposes, we will use them for these purposes. These marketing and promotional materials may relate to C&H and/or its affiliates.
If you choose to opt-in to receiving such communications, you may opt-out at any time. If you receive electronic communications from us and would rather not receive those communications, simply send us an email containing your exact email address in the body text at email@example.com, as directed below, or follow the unsubscribe instructions embedded in the communication.
NON-PERSONALLY IDENTIFIABLE DATA WE COLLECT
Some information about your visit to CHDist.com is automatically recorded by our web server. This data includes statistical information about which web pages you visit on our site, and in some cases the web site from which you accessed CHDist.com. Our server also automatically records the IP address and domain name of your connection to the Internet, but not your individual email address.
We use this data internally for testing and evaluation of our website and server connections, as well as to improve our website and your website experience. We may also disclose aggregated data to third parties, such as the number of visits our site receives per week or per month, once all personally identifiable data has been removed and may also use such information to promote and market the CHDist.com website.
This website uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This website does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across websites, which do not use ClickTale services. We are using the information collected by ClickTale service to improve our website and better your website experience.
You can choose to disable the ClickTale web analytics service at www.clicktale.net/disable.html.
Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this website.
THIRD PARTY COOKIES AND AD CHOICES
YOU CAN ALSO VISIT THE WEBSITE WWW.ABOUTADS.INFO TO CHANGE YOUR CONSUMER PREFERENCES WITH RESPECT TO CERTAIN ONLINE ADS AND TO OBTAIN FURTHER INFORMATION ABOUT THIRD PARTY AD NETWORKS AND ONLINE BEHAVIORAL ADVERTISING.
OTHER NON-PERSONALLY IDENTIFIABLE INFORMATION
We may also use web beacons and pixel tags. Web beacons (also called single pixel gifs or web bugs) are Internet tools, such as transparent images on the website or in e-mails that we may send you, that help us to determine, for instance, whether a page has been viewed or an e-mail opened. For example, when you ask us to send you information, we may use web beacons to determine how many of the e-mails we sent were actually opened. A pixel tag is a type of web beacon embedded in an image on the website. In general, any electronic image viewed as part of a web page, including a banner ad, may contain a pixel tag.
INFORMATION SHARED WITH OTHER COMPANIES
C&H may also share your contact information with its affiliated companies to provide you with additional information about those companies and their products. This information may be provided to you in hard copy form, or if you opt-in to receive additional electronic marketing and promotional materials, this information may be provided electronically. Your phone number(s) will never be shared with C&H affiliates or any other third party except as necessary for your order and transaction. For example if your shipping instructions require us to "call before delivery," we will share your phone number with the vendor or common carrier in order to notify you of the delivery as requested. If your order will be dropped shipped from the manufacturer, we will also need to share your information with the manufacturer in order to fill the order.
We may also share the personally identifiable information you provide us, along with other information regarding your order, to the third parties and vendors that assist us to the ordinary course of business, which entities are subject to confidentiality agreements. These vendors may include (but are not limited to) our catalog printer, common carriers, mail list and market analysis bureaus, credit card, our online fraud detection vendor, and leasing companies (if applicable), and in some cases the manufacturers of the product you purchase. Please contact us at the address below and we will be happy to direct you to these vendors if you would like to review their privacy policies and practices.
C&H also rents marketing lists from third party brokers. The list obtained by C&H only contains a physical mailing address that C&H uses to forward physical marketing and promotional materials. C&H does not receive any other identifiable information about your company from such lists unless and until you place an order from the catalog or other material that you receive and use the key code contained on the material in placing your order.
UNSUBSCRIBE and CHANGE OF INFORMATION
You may unsubscribe, change information on receiving email advertisements, eliminate duplicate mailings, or update your name/address information, or otherwise contact us by the following methods.
Mail: Customer Service Department
C&H Distributors, LLC
770 S. 70th St.
Milwaukee, WI 53214
REVIEW OF PERSONAL DATA
You may request a copy of any personally identifiable data stored by CHDist.com. We will provide this, without charge, within a commercially reasonable time of your written request at the physical address above. We allow you to challenge the data and where appropriate you may have this data rectified or amended. Call our Customer Service Department at 800-558-9966 for more information
THIRD-PARTY WEBSITES AND MATERIAL
The website will contain content and may link to, or be linked to, other websites, content and applications that are not maintained by or related to C&H. C&H is not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them. We encourage you to review the privacy policies of such websites before disclosing your personal information to them.