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Benefits & Services
KEY CUSTOMER BENEFITS & SERVICES
If you're not happy with your order from C&H, for any reason, simply return it for an immediate replacement, full credit, or complete refund. C&H is committed to meeting and exceeding your expectations, to handling your orders perfectly, and to shipping and delivering them when promised.
CUSTOMER BENEFITS Increasing Volume = More Buying Power
At C&H, our increased volume has created greater buying power and lower selling prices...value and savings we can pass along to you, our customer.
When you place your order with one of our sales representatives, we'll tell you exactly when it will arrive. If your order doesn't arrive on or before that delivery date, we'll pay your freight charges without question.
We continually maintain one of the most complete inventories of products you'll find anywhere. Multiple distribution centers mean we can get your order processed and on its way immediately -- over 92% of all stock orders are shipped complete within 24 hours.
We also offer fast & efficient direct ship services on non-stock items and special orders. Ask C&H to provide you with complete information.
C&H offers special pricing and "Real Deals" throughout our catalog. Both are highlighted throughout the 700 catalog pages. We do this in order to point out great deals and other values our customers can take advantage of throughout the year. It's our "Symbol of Savings" on the best in product values for your money.
Multiple distribution centers also mean that you're never far away from a C&H location. We can save you money on your freight. Ask C&H for more information on how we're more competitive than most anyone you'll find in the industry.
Over 48,000 items. We offer more product selection within each product line to choose from, than anybody else, anywhere. It's the best in the industry. That's more colors, options, and variations, so you'll never have to settle for less. We carry brand names you know and trust...not cheap imitations.
Product Introductions
We're continually able to offer new "first in the industry" product introductions, from the brand-name manufacturers we represent. Our goal is to always offer you the newest and most innovative products available. And, you will always have the most up-to-date choices available, anywhere...anytime.
CUSTOMER SERVICES Toll-Free Technical Support
Our Technical Support Group can help you find solutions to your problems. If you need a particular product, or are searching for a solution to a particular problem, we'll research the market and work with you until we find the answer. We'll even find a product that's not in our catalog.
Interested in a volume discount or an annual contract? Give us a call and we'll give you a quote.
C&H offers the latest in E.D.I. technology to customers whose system requirements demand instant data from their product supplier. Give us a call to discuss.
We offer corporate credit card programs to those customers who qualify. Ask C&H for more information on how you can qualify for this special purchasing program.
If for any reason you're dissatisfied with a product you receive from C&H, simply call us for shipping instructions and return it to us within 45 days for full credit, including your original freight charges. Ask C&H about complete details, or read our full Terms & Conditions in the catalog.
All products are warranted for a minimum of one year (1) by the manufacturer to the extent of the manufacturer's express warranties to C&H or (2) by C&H to be free from defects in materials and workmanship under normal use & service. This warranty is exclusive and in lieu of any other warranty, express or implied, including, but not limited to, any implied warranty or merchantability or fitness for a particular purpose.